Prest: Shipping & Returns Accordion [hidden]


  • To ensure shipping is as cost-effective as possible, we source real-time ship rates from carriers based on each item's weight, dimensions, and zip code. We prioritize quality and cost when selecting carriers and service types for your delivery. If you order multiple items, you may enjoy reduced shipping costs through packing efficiencies as a percent of the total sale.
  • Items may arrive separately and be delivered through different carriers or delivery services to ensure the fastest and most efficient delivery. The unique lead time (shipping time frame) for each product can be easily found on its respective product page. Please note, all lead times and any backorder dates are subject to change.  
  • While we take great care in packaging and shipping your items, sometimes accidents happen along the way. If your item arrives damaged, simply notate it at the time of delivery on the agent's Proof of Delivery form, if applicable. Next, reach out to our dedicated Customer Experience Team at and we will promptly resolve the issue.
  • Items may only be delivered to the original address specified during the checkout process. To ensure your items reach their intended destination, please provide an active phone number and email address during checkout to enable your local delivery agent to arrange with you a convenient delivery time.


  • Our items are carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt and notify us of any damage within 48 hours; our team will promptly work on a replacement.
  • Please contact for any questions. Learn More.