McGee & Co

MADE TO ORDER, CUSTOM PIECES

This piece is custom, made-to-order and requires special attention and a little extra TLC. We ask that you review this product and its lead time, located on the product page under "Shipping & Returns", before you proceed with the purchase. Custom, made-to-order pieces are final sale and cannot be cancelled, refunded, or returned. McGee & Co. does offer a 24-hour grace period (from order receipt) to accommodate such requests. After 24 hours, we will be unable to cancel, exchange, or make any changes to your order. Please note, on occasion, items are impacted by a backorder, and these dates are subject to change based on manufacturer production. Our team will provide notifications on impacted items as soon as we receive them.

Furniture is carefully inspected prior to shipment, but damages do happen, and we ask that you inspect your pieces upon receipt. Please note any damages at the time of delivery. If a defect is discovered and/or delivery is refused, please contact our Customer Experience team within 48 hours. McGee & Co. will replace the item or schedule a furniture medic or service technician to repair the issue at no charge to you.

Furniture that is refused due to size will be exchanged for merchandise or store credit only. We cannot cancel orders for in-stock merchandise once it has been transmitted to our vendors and fulfillment centers. Furniture that is refused due to non-damage or defect related feedback will be issued store credit as a refund less the original shipping and handling fee charges, a 15% restocking fee, and any return shipping fees.

We recommend ordering a swatch free of charge to compare prior to purchasing, as this piece is non-returnable.