McGee & Co.
Hi, Carrie! We’re so sorry for the inconvenience and the frustration in getting this resolved. We completely understand how disappointing it must have been to receive a damaged item - especially without any proactive communication from our team. This is far from the experience we strive to provide - please know your feedback is incredibly valuable to us, and we will be sharing your experience internally and with our carrier and vendor partners to ensure this kind of situation is handled more thoughtfully moving forward. We truly appreciate your patience, and we’ll be sure to keep you updated every step of the way to ensure your replacement arrives safely and in perfect condition. If there’s anything else we can do to support you in the meantime, please don’t hesitate to reach back out to our Customer Experience Team. We are always happy to help!